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What can I do when the travel insurance company denies a claim?

December 10th, 2009
travel insurance
vener c asked:


I bought a travel insurance for my dad when he came to visit last year. It was for an emergency coverage. He did got an emergency treatment for kidney failure. After long process of filing, now I got the news that it is denied due to pre-existing condition. What can anybody suggest that I do?

JessR Travel , ,

  1. July 1st, 2010 at 17:09 | #1

    Some time before, I really needed to buy a house for my business but I didn’t earn enough cash and couldn’t purchase anything. Thank heaven my colleague suggested to get the mortgage loans at trustworthy bank. Thence, I did that and used to be happy with my student loan.

  2. travelers
    December 14th, 2009 at 10:42 | #2

    Get their declination in writing and ask that it specify the exact reason why they are declining your father’s claim. Once you have it in writing then compare it to the policy. Is it in fact a pre-existing condition or is there a misunderstanding? To be considered a pre-existing medical condition it has to fit their definition. If it doesn’t than it’s not a pre-existing condition. Depending on what you find out you can ask the insurance company to have a supervisor review your father’s claim. Make sure you explain why you feel it is covered and why it’s not a pre-existing condition. If you still haven’t received satisfaction than you can go to your State Insurance Department and file a consumer claim complaint with them.

  3. Violet Pearl
    December 12th, 2009 at 09:39 | #3

    You’d have to hire a lawyer. The fine print in those insurance policies renders almost any illness as “pre-existing”.

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